Customer reviews at Auto Palace in Columbus, OH
We’re in the business of making friends and making a difference.
We’re not just here to sell cars. Sure, you’ll find an outstanding selection of used vehicles on our dealership lot, but that’s far from our only mission at Auto Palace. To us, making friends means creating a welcoming environment and fostering a relationship where you don’t just become a customer, you become a friend.
Jerry Harper
3/14/2026
3/14/2026
Professional and quick process was able to get approved for a mustang 5.0
Stephanie Garber
3/11/2026
3/11/2026
Ryan was very helpful from start to finish! It was very convenient being able to text him to prepare for everything, and he was very responsive. Thank you!
Chloe Garber
3/11/2026
3/11/2026
Ryan was absolutely awesome!! Love this place!!!
Linda Linda
3/10/2026
3/10/2026
If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay..
Princeton Seitz
3/3/2026
3/3/2026
Awesome experience!! Fast and easy. Best dealership around.
Maegan Rene
3/2/2026
3/2/2026
They were all so great! Made this experience very enjoyable. Especially Ryan, I would definitely recommend working with him!
Isabella Barnes
2/27/2026
2/27/2026
Came to the dealership with a few cars in mind but one particular, was in and out fairly quickly and able to test drive. Dan helped me with everything and was very patient and thorough!
Very excited with my purchase and all of their help!
Kayla Castillo
2/25/2026
2/25/2026
I had a really great experience with Becca! She was very helpful and made sure I had a good understanding with everything I was agreeing to. She went above and beyond to made sure I drive away with what I wanted!! Paul the finance manager was also great he made sure to get me the best deal possible that was in my price range.
Domonic
2/24/2026
2/24/2026
Ryan and Dutch were awesome I appreciate all they did for me to help streamline the process
Carlos Vallejo
2/23/2026
2/23/2026
anthony is a badass and helped me get my first muscle car!
Hailey Mausteller
2/23/2026
2/23/2026
auto palace is amazing got us in and out within an hour papers signed and all got an amazing deal on this edge st and gave us exactly what we wanted for our trade. Thanks Anthony once again you’re the man
Rend Elasmar
2/20/2026
2/20/2026
Nazar and Dutch were great!!! Highly recommend asking for them
mica mckenna
2/18/2026
2/18/2026
My husband purchased a 2022 F-150 from Auto Palace about a month ago. After reading some of the reviews, I was initially hesitant, but they offered a 30-day warranty on the vehicle, which gave us peace of mind. We intentionally waited a full month before leaving a review to make sure everything checked out, and so far, everything has been great. We even had our mechanic look it over, and he confirmed the truck is in excellent condition.
We were specifically searching for a King Ranch with low miles, which was difficult to find. Most trucks we came across had over 50,000 miles, but this one only had 15,000 miles, priced similarly to trucks with much higher mileage. Anthony answered all of our questions quickly and honestly throughout the process, and Paul was great to work with as well. We truly appreciated their willingness to negotiate and help us get into our price range.
We’re grateful they were able to find a low-mileage truck from Texas that fit exactly what we were looking for. I wouldn’t hesitate to purchase from them again. As with any used vehicle purchase, I always recommend doing your own due diligence; that applies to any dealership. Don’t let negative reviews stop you from at least meeting with Anthony and Paul and forming your own experience.
Emma York
2/17/2026
2/17/2026
They were so amazing!!
Jamie Leigh
2/16/2026
2/16/2026
Dutch and Nazar were super fast and great
